In 2007, international requirements for the introduction of animals between the countries came into effect, compared to the past when the animals flew without special permits or waiting time in advance, with a bag/case/cage without certain requirements, and since then the procedures continue to change every few months and make the procedure more complex and cumbersome.
As a result, there is a lack of coordination between the airlines and the ministries of agriculture in the various countries and in Israel in particular.

Due to the lack of accurate information with all government agencies, and the lack of understanding of the bureaucracy necessary for all stages, companies in the field charge disproportionate costs for assistance in the matter, and have led to thousands of animals being abandoned in the Ben Gurion area due to refusal to fly on the day of the flight, and in 2010 the organization's director used a Israeli company to assist with the flight of her dog from Israel to Canada, and upon landing the dog was transferred to the quarantine station, and due to a lack of coordination in the necessary paperwork by the local company, and the desire of the Ministry of Agriculture to serve as an example, and ended with the death of the dog in Canada.

After the personal experience and the lack of taking responsibility from the company that provided the service, and in-depth research into the necessary and changing procedures, and collaborations with all the parties dealing with the issue, we decided to establish the organization PETS TRAVEL Israel in 2010, which is made up of professionals from various fields who volunteer to assist in customizing and focusing on the various requirements, thereby helping to support and enable a pleasant flight, with all the possible conditions for the animals out of concern for their feelings, and for your satisfaction, for a symbolic payment that is passed on to the parties that deal with the issue and provide targeted information for each customer (district doctor to coordinate exit requirements, Cargo representative to coordinate a normal flight for animals and coordinate entry requirements in front of a district doctor in the destination country).

Since 2010, we have helped thousands of animals to fly safely with their owners to the various countries and back to Israel, and we have even flown a large number of animals to their owners from Israel abroad with an emphasis on a positive and safe flight experience for the animals and them.

At the same time, the organization helps hundreds of animals without a home in Israel, to try to find them abroad while trying to connect adoptive families with the nature and difficulty of the animals, and assisting in the procedures of flying them to owners abroad.